RETURN & EXCHANGES

Our exchange policy has been extended to 30 days.
This will give you assurance to try out our curation of independent labels from all over the world, all of whom need a little respite during this time. And of cos, worry free to try our own nana & bird collection.

Drop us an email <enquiries@nanaandbird.com> and send back the item in its original condition and packaging intact together with the receipt or proof of purchase, or bring it back to the Tiong Bahru store. 

Our return address:
1M Yong Siak Street Singapore 168641

We can provide you with a store credit. Kindly note we do not allow cash refunds. Store credit expires in 6 months, and can be used in store and online.


There are no refunds or exchanges with sales merchandise. We do seek your understanding in advance.
If you do find any defects in the product, do write to us at <enquiries@nanaandbird.com>.