Orders & Shipping

Orders

You will be billed in Singapore dollars.

Only 1 discount or promotion code can be used at a time. Kindly note that sale merchandise are not exchangeable or refundable. 

You will be redirected to PayPal secured website upon check out. We accept credit card payments via PayPal. You can also choose to make payment from your PayPal account if you have one. We accept Visa, MasterCard and AMEX credit cards.

Delivery Within Singapore

You can choose between the following options:

  • Courier within Singapore: $6.00 for orders below S$200; Free for all orders above $100.
  • Self-collect in store: You may choose to collect it in our store at 1M Yong Siak Street during opening hours (weekday 12noon to 7pm, weekend 10am to 6pm)

We use a reliable courier service for all deliveries within Singapore. Please allow 2 - 3 working days for process and delivery of your purchases.

International Shipping

To our friends overseas, we delivery worldwide via DHL. 
  • Delivery within Asia: S$25.00
  • Delivery to Australia & New Zealand: S$25.00
  • Delivery within Europe: S$40.00
  • Delivery to North & South America: S$30.00
  • Delivery to the Middle East: S$50.00
Delivery times vary country to country. On top of shipping costs, tax, customs and import duties will be levied by your local government. All additional taxes and fees are at your responsibility. 
If we do not ship to your country currently, drop us an email! And we'll arrange something for you.
For any enquiries, do contact us at <enquiries@nanaandbird.com>.
Your purchases will be lovingly packaged before they are sent. If it is intended to be a gift, do indicate to us at check out or send us an email and we will be sure to package it appropriately. 

Tracking Your Order

Upon the completion of your order, you will receive an email confirmation outlining the details of your order. You will receive a follow up email notification once your order has been shipped. This message will include a link that will direct you to updated tracking information.